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The reservations will be subject to cancellation policy as below. Cancellation should be made in writing by E-mail, Fax and supported with a phone call to the Front Desk.
• No cancellation charges if cancelled before 15 days of arrival. No retention charge.
• 50% of the 1st Night stay will be charged as retention charges, if cancelled within 15-9 days of arrival.
• One day pro-rata cancellation charges will charged for cancellations received 8 days prior to arrival
• Full retention will be charged for cancellation received 7 days and less than 7 days prior to arrival.
• The above cancellation policy is not valid during long weekends, Christmas, New Year and during certain other times of the year wherein rooms will be confirmed subject to non refundable advance

Please Note

• Our Check In time at  14:00 Hrs /  Check out time is 12:00 Hrs.
• As per the government directives, it is mandatory for all guests to show and submit a copy of their Photo ID proof at the time of Check In.
• For Indian Nationals it can be in form of “a Passport or Voter ID” while for Foreign Nationals “a Passport with a valid Visa and Inner Line Permit is necessary.
• The hotel will not undertake any responsibility for any loss/damage injury to the client and client property within the hotel premises, any insurance claimed by the client will be on his own insurance coverage.
• Any damages caused by the guest will be charged to the guest’s personal account.
• Stay extendable on pro-rata basis subject to availability.

Force Majeure

• The hotel cannot be held responsible for circumstances subject to acts of God, war, government regulation or action, terrorism, disaster, civil disorder, curtailment of transportation facilities or any other emergency beyond a party’s reasonable control resulting in the cancellation of the reservation.
*Confirmation by you for reservations will imply that you have accepted all the terms and conditions noted herein above.
*In case of any dispute, judicial jurisdiction shall be at Gangtok, Sikkim